Best Website Practices For Virtual Consults

The need for virtual services continues to grow every day. As more people are staying home, they are starting to look for new health care options. Thankfully, there have been many advances in technology and changed guidelines allow for the increased use of telemedicine practices. This has opened doors in the way orthodontists can provide care for patients, especially while continuing to practice social distancing.

If you’ve already started the transition to virtual care, you might be wondering how to shift the focus of your practice to be more in line with those services. Your website is critical in making virtual services the highlight of your practice. By making some small, but impactful, changes, you can begin to shift your focus and highlight your virtual services. Keep reading for some of the best website practices for virtual consultations!

Change Your Header

The most important step in taking virtual consults is to let your patients know about any changes that may arise in a quick and efficient manner. Adding a banner or changing your existing website headers are some great ways to reflect any changes in your office. By putting these at the forefront of your website, you can effectively promote your new virtual services to new patients while communicating any changes in appointment schedules to old patients. You can also include a direct link to your virtual consultation form in your header, giving patients everything they need to take the next steps in their treatment!

Banner update

Registration Form

Having a registration form designed for virtual consultations is very beneficial to the consultation process. By creating a space for patients to leave not only their personal information but also any notes they have regarding their specific situation and photos of their teeth, you’re able to facilitate an open discussion between you and your patients. This builds trust in this new, virtual system that many people (both patients and doctors!) may not have been familiar with until now. With your registration form, you can include an option for new and old patients, catering each to the specific needs of patients in the various stages of treatment.

Registration Form

Having a registration form designed for virtual consultations is very beneficial to the consultation process. By creating a space for patients to leave not only their personal information but also any notes they have regarding their specific situation and photos of their teeth, you’re able to facilitate an open discussion between you and your patients. This builds trust in this new, virtual system that many people (both patients and doctors!) may not have been familiar with until now. With your registration form, you can include an option for new and old patients, catering each to the specific needs of patients in the various stages of treatment.

Quick video

Place for photos

As you continue to make changes to your practice in the coming weeks and months, virtual consultations will be essential to incorporate into your practice. Being able to adjust and acclimate to the current global pandemic and the changes that are occurring because of it will be key in keeping you connected to your patients. Similarly, making patients aware of any and all changes you make during these uncertain times will allow you to show your care and dedication to those you serve.

Change doesn’t have to be bad. Make these simple changes, and let your patients know you’re there for them!